Your rower isn't showing up

Work through these in order, then tap Search again.

  1. Make sure the rower's monitor is awake — the screen should be on.
  2. On a PM5, press Menu, then Connect, and keep that screen open while Norvin searches.
  3. Close ErgData or any other app that might be connected to the rower. It connects to one app at a time.
  4. Stay within a few metres of the monitor.
  5. Check Bluetooth is on, and that Norvin may use it: open your phone's Settings, then Norvin, then Bluetooth.

Not a PM5?

Norvin finds rowers that offer the standard Bluetooth fitness-machine connection (FTMS). Check your rower's manual for it — some models need an add-on module before they show up on Bluetooth at all.

Still nothing?

Turn Bluetooth off and on again on your phone, then search once more. If the rower still doesn't appear, you can row today anyway: tap Skip to log the row by hand, or row on the monitor alone and bring it in later.

Logging rows outside Norvin

Row with the Norvin app

Rowing happens in the Norvin app — it reads your erg live over Bluetooth.

Get Norvin on your iPhone

Still stuck?

Tell us what happened and we'll get back to you.