Last updated: 18 October 2026
Norvin is provided by Daniel Chabr, a sole trader, U Dívčích hradů 343/19b, 150 00 Praha 5, Czech Republic. IČO: 03310001, registered in the Trade Register (živnostenský rejstřík), kept by Úřad městské části Praha 5. VAT ID: CZ8912090242. Email: support@norvin.fit. Phone: +420 705 942 354. In these Terms, “we” and “us” mean this operator.
These Terms are the agreement between you and us for using Norvin on the web and in the app. You accept them when you create an account. Our Privacy Policy explains how we handle your data. If you don't agree to these Terms, don't use Norvin.
Norvin is an adaptive training platform for endurance athletes, currently for indoor rowing. It builds a training plan from established training methods, adapts it to what you actually row, records rows live from your rower over Bluetooth or from services you connect, and gives you feedback on your training. Some of that feedback is written by AI (see section 5).
You must be at least 18 years old to use Norvin. Each account is for one person: don't share it or create accounts for someone else.
Keep access to your email and sign-in methods secure, and tell us at support@norvin.fit if you think someone else has used your account. Give us accurate information, in particular the details your plan is built on (such as your year of birth and experience).
Important: please read this section carefully.
We provide Norvin as described in these Terms and as the law requires. If you are a consumer, you have legal rights when a digital service is faulty (see section 10), and nothing in these Terms limits them.
We are fully liable for harm we cause on purpose or through gross negligence, and for death or personal injury caused by our negligence. Otherwise, we are not liable for losses we could not reasonably foresee when you started using Norvin, or for interruptions caused by events outside our reasonable control, such as outages at Apple, Google, Concept2, Intervals.icu or our hosting providers.
You can connect Norvin to other services, such as Concept2 Logbook, Intervals.icu, Strava and Apple Health. When you do, the other service's own terms also apply to your account there, and we can't control whether it stays available. You can disconnect a service at any time in Norvin.
Concept2, PM5 and Logbook are trademarks of Concept2, Inc. Strava is a trademark of Strava, Inc. Apple Health is a trademark of Apple Inc. Google Play and Android are trademarks of Google LLC. British Rowing is the national governing body for rowing in England. Norvin is independent and is not affiliated with, endorsed or sponsored by any of them.
Training with Norvin (the training plan, rowing live with pace targets, the workout library, session analysis, the Coach's note, Trends and immersive mode) is part of Norvin membership, an auto-renewing subscription billed monthly or yearly. Membership is bought in the Norvin app: on iPhone through the App Store, or, where the Android app offers it, on Android through Google Play. The price, the billing period and any free trial are always shown before you confirm a purchase.
Your profile name, your leaderboard results, and what you share during a shared row are visible to other Norvin athletes, as the app and the Privacy Policy describe.
If Norvin doesn't work as described or as you can reasonably expect, email support@norvin.fit with what happened. We'll confirm we've received your complaint, fix the problem or reply within 30 days, and confirm the outcome in writing. If we can't put it right within a reasonable time, you can ask for a price reduction or end your membership and get back what you paid for the time you couldn't use (for App Store or Google Play purchases, through Apple or Google where possible, or directly from us).
Norvin keeps developing. We may change, add or remove features for a valid reason, such as security, the law, changes by Apple, Google, Concept2, Intervals.icu or other partners, or to improve Norvin, at no extra cost to you. If a change makes Norvin noticeably worse for you, we'll tell you by email at least 30 days before. You can then end your membership within 30 days of the change and get back what you paid for the unused time.
You can delete your account at any time: at the bottom of Profile in the app, or under Profile › Account & privacy on the web. Your account is deleted 30 days after you confirm; signing in again before then cancels the deletion. Deleting your account does not cancel an App Store or Google Play subscription: cancel it in your iPhone's Settings or in the Google Play app as well.
We may suspend or close your account if you seriously or repeatedly break these Terms (including the community rules), misuse Norvin or put other athletes at risk, or if the law requires it. Unless it's urgent (security, unlawful content or a legal order), we'll warn you first, tell you why and give you a chance to put it right. If we close your account or stop offering Norvin for a reason that isn't your fault, we'll give you at least 30 days' notice and refund the unused part of any period you've paid for.
We may change these Terms for a valid reason: a change in the law, in Norvin, in our partners' terms (such as Apple's or Google's), or for security. We'll tell you about a change that affects your rights or what you pay by email and in the app at least 30 days before it takes effect, with a summary of what changes. If you don't agree, you can cancel your membership before your next renewal and delete your account; the change won't apply to a period you've already paid for. Where the change requires it, we'll ask you to accept the new Terms in the app.
Czech law applies to these Terms. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts of your country of residence or of the Czech Republic. We can bring a claim against you as a consumer only in the courts of your country of residence.
If you are a consumer and we can't resolve a complaint with you directly, you can turn to the Czech Trade Inspection Authority (Česká obchodní inspekce), Gorazdova 1969/24, 120 00 Praha 2, coi.gov.cz, which handles out-of-court consumer disputes and supervises consumer protection. Consumers elsewhere in the EU can also contact the European Consumer Centre in their country.
If you downloaded Norvin from the App Store, Apple's Licensed Application End User License Agreement also applies to your use of the app. These Terms are between you and us, not Apple. Apple is not responsible for Norvin or its content and has no obligation to provide maintenance or support for it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. Where these Terms and Apple's agreement conflict, Apple's agreement governs your licence to use the app.
If you downloaded Norvin from Google Play, the Google Play Terms of Service also apply to your use of Google Play, including any membership you buy there. These Terms are between you and us, not Google. We are responsible for Norvin and its content.
Email support@norvin.fit, call +420 705 942 354, write to Daniel Chabr, U Dívčích hradů 343/19b, 150 00 Praha 5, Czech Republic, or use our contact form.